Policies

Everything you might want to check before booking, in one place.

Looking for who we are? Meet the founder on the About Louise page.

Frequently asked questions

New to Ordenada? Start here: what’s included in each clean, what happens on the day, and how bookings work.

The courses and training behind the way we work. Louise is insured and DBS checked.

Real jobs we’ve done, and cleaning tips from Louise.

What personal information we collect, how we use it, and how we keep it safe.

How bookings, payments and cancellations work, and what we each agree to.